Privacy Policy

Welcome to Zepy. Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information whenever you visit or make a purchase from our website.

By using https://zepy.in, you agree to the practices described in this Privacy Policy.

About Zepy

Zepy is an Indian online store specializing in premium 3D printed products including collectibles, organizers, accessories, home décor items and customized creations.

Website

Home

Email
zepylabs@gmail.com

Personal Information

• ✔Full Name
• ✔Email Address
• ✔Phone Number
• ✔Billing Address
• ✔Shipping Address
• ✔Order Details
• ✔Device Information
• ✔IP Address
• ✔Browser Information

Your Information Helps Us

• ✔Process your orders.
• ✔Deliver purchased products.
• ✔Send shipping updates.
• ✔Provide customer support.
• ✔Improve website performance.
• ✔Prevent fraud and abuse.
• ✔Meet legal and tax obligations.

Secure Payment Processing

All online payments are securely processed by trusted third-party payment providers.

• ✖We never store your Credit Card number.
• ✖We never store your Debit Card PIN.
• ✖We never store your CVV.
• ✖We never store your UPI PIN.

How We Use Cookies

Our website uses cookies to improve your shopping experience.

• ✔Remember items added to your shopping cart.
• ✔Keep you signed into your account.
• ✔Remember your website preferences.
• ✔Improve website speed and functionality.
• ✔Analyze visitor traffic to improve our services.

Your Account

When you create an account on Zepy, we securely store your account information so you can manage your orders and shopping preferences.

• ✔Track your orders.
• ✔View purchase history.
• ✔Save delivery addresses.
• ✔Checkout faster.
• ✔Manage your profile.

Visitor Comments

If comments are enabled on our website, we collect the information provided in the comment form along with your IP address and browser details to help detect spam and maintain website security.

If you use the Gravatar service, an anonymized hash of your email address may be shared with Gravatar to display your profile picture next to approved comments.

Image Uploads

Some customized products may require you to upload images or artwork.

• ✔Uploaded files are used only to fulfill your order.
• ✔We do not sell your uploaded files.
• ✔Please avoid uploading images containing GPS location metadata.

Trusted Service Providers

To operate our business, we may share limited information with trusted partners.

• ✔Payment Gateway Providers
• ✔Courier & Shipping Partners
• ✔Cloud Hosting Providers
• ✔Email Service Providers
• ✔Spam Detection Services

Website Analytics

We may use analytics tools such as Google Analytics to understand how visitors interact with our website.

• ✔Pages visited.
• ✔Time spent on pages.
• ✔Browser type.
• ✔Device type.
• ✔Country or region.

This information is collected in an aggregated and anonymized form wherever possible.

Protecting Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure or destruction.

• ✔SSL encrypted connection.
• ✔Secure hosting infrastructure.
• ✔Restricted administrative access.
• ✔Regular software updates.

How Long We Keep Your Data

We retain your information only for as long as necessary to:

• ✔Complete your orders.
• ✔Provide customer support.
• ✔Maintain legal and accounting records.
• ✔Resolve disputes.

Your Rights

Depending on applicable laws, including the Digital Personal Data Protection (DPDP) Act, 2023 (India), you may have the following rights regarding your personal information:

• ✔Request access to the personal information we hold about you.
• ✔Request correction of inaccurate or incomplete information.
• ✔Request deletion of your personal data, subject to legal obligations.
• ✔Withdraw consent where processing is based on your consent.
• ✔Request a copy of your personal data.
• ✔Object to certain processing activities where applicable.

Protecting Children

Our website is intended for individuals aged 18 years or older or those using the website under the supervision of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information to us, please contact us immediately so we can remove the information.

Visitors Outside India

If you access Zepy from outside India, please note that your information may be transferred to, stored, and processed in India, where our servers and business operations are located.

By using our website, you consent to this transfer of information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Whenever changes are made, the “Last Updated” date at the top of this page will be revised.